I was happy with the vehicle I picked. If you choose this option, you'll miss out on all the additional benefits of a Turo protection planbut you'll be able to take home up to 92.5% of . Turo is a peer-to-peer car sharing platform that allows car owners to rent out their own cars to regular people. So, Turo is a wonderful service offering for those who do not want to pay all of the fees that are applied with rental car companies. Sarasota, FL, lloyd remme If you already have personal insurance, Turo's coverage will supplement your existing coverage. Turo is an innovative car-sharing platform that allows car owners to share their vehicles with guests for a small fee. The reservations team really took care of us, especially given the unfortunate experience, and because of that, I have to give them full stars. The day of my trip I was notified my rental was canceled and they had no cars I was infuriated at how terrible the commercial car rental industry has become . If the state in which youre renting has no such minimums then these coverages dont apply. customers to them. Of course, you never know how good an individual owner may be. Should you choose the Premium plan, Turo charges $500. It handled really well on the roads in Hawaii, including the treacherous Road to Hana. We continually strive to provide consumers with the expert advice and tools needed to succeed throughout lifes financial journey. Freehold, NJ, Laura Williams You can decline Turo's coverage as long as you have a car rental commercial policy in place. Money market accounts are similar to savings accounts, but offer some checking features as well. Thank you. 2. We used the app to save pictures of the car and the host was onsite to give us a key. Your potential income is dependent on how many bookings you get, but the Turo website lists the average annual earnings among all Canada-based hosts with at least ten trip days per month as follows: $9,337 - 1 car. Last revised: April 28, 2023 Thank you for your interest in Turo! Vehicle owners can buy a different Turo protection plan in case the vehicle is damaged during the rental period. Gainesville, GA, Linda L. Chappo Maybe one day AirBnB will buy out Turo for big $$$$! Our experts have been helping you master your money for over four decades. I also complained to Turo many times how I deserve to leave the seller a review. He should not be a host for Turo or anybody else. Some owners will even deliver the car right to the renter. Insurance Disclosure. How Does Turo Car Insurance Work? | GetJerry.com Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. He worked in TV news for 20 years, including stints at ABC, MSNBC and Fox, before landing his dream job. Fortunately, another local host offered us immediate availability and we were on our way. The Premium, Standard, and Basic plans (available before July 1, 2020). If you live in Ontario, getting your G1 driver's licence is the first step that you need to take on your journey to becoming a, Car Insurance Liability Coverage: When You Can and Can't Remove It, Getting The Cheapest Car Insurance for Young Drivers and Teens, How To Get The Best Insurance for G1 Drivers in Ontario, Premium (only available on trips that are two days or longer in a model that is worth less than $25,000). I assume it's safe to just decline Turo protection plan in this case, any thoughts? Weve covered the full run-down of what you need to know prior to visiting Hawaii here. Turo is there for you if you need them but their All Star Hosts are outstanding with reliable beautiful cars. Thank you Turo I will use you for now on in my travels for a rental car. He did the right thing by telling me right away. Our advisors can provide you with a collection of quality quotes in ten minutes or less thats less time than it takes to drive around the block! When we searched options in Los Angeles, we saw anything from a 2012 Kia Soul for $20 a . We had a specific car in mind, including colour, so went searching straight for that. Our award-winning editors and reporters create honest and accurate content to help you make the right financial decisions. This coverage is essential, even though you won't be driving the car. Our mission is to provide readers with accurate and unbiased information, and we have editorial standards in place to ensure that happens. We are compensated in exchange for placement of sponsored products and, services, or by you clicking on certain links posted on our site. Turns out the person who handed us the keys was in a truck with blacked out windows and was screaming at his employee to get us the f*** out of there. Toronto Talk to us Contact customer support Upgrading to Turo Go lets busy hosts like you cash in on extra demand guests can check in self-service-style while hosts can essentially be on call during trips. 2. It is listed on the certificate of insurance for your Auto. I was running late so I didn't have time to speak with anyone. company's ranking on BestCompany.com is determined by the reviews of its consumers. That way, the pick up / drop off location is the same and I know the person who brings the car. If you choose this option, there is no collision protection and liability coverage only up to the minimum state requirements. WHATS THE POINT OF THE INSURANCE AGAIN? Then TURO insurance will cover anything after the $3000 damage. If so, you are not permitted to decline a Turo protection plan. So, if the rental rate is $100, adding the Premium plan would increase the price to $140. Home insurance doesn't have to be a hassle. Do Not Sell or Share My Personal Information, California Consumer Financial Privacy Notice. The replacement wheel was $350. Many Canadian car insurance companies dont cover peer-to-peer car sharing activities. Rent your car. She emphasizes creating informative, engaging and nuanced content to support readers in making personalized insurance decisions. Let us know by leaving a review below. Do I need my own insurance You donrsquot need personal insurance coverage if you book a trip with a protection plan made available via Turo If younb Personal insurance requirements | Guests Renting out your Tesla on Turo is a bad idea, did the math.. - I ALSO PAID FOR THE HIGHEST INSURANCE TO COVER MULTIPLE COMPLAINTS SUCH AS IMPOUND FEE (AS I WAS ESCORTED TO THE HOSPITAL WITH ABDOMINAL PAINS AND COULDNT RETURN THE CAR) I decided to rent my 2017 Model S on Turo in San Francisco. For example, if damage is $700, you are 100% responsible since it is within he first $3000 damage. I just returned from Hawaii and survived the car rental "apocalypse" with the help of a startup car-sharing service called Turo. Checked out the app, found not only a Suburban, but a very cool RST version, for less than any of the rental companies large SUV's. navigate, liability insurance is included at no extra cost, I found a vehicle that fit my budget, my expectations were reasonable for a vehicle 9 years old, and the owner was honest and the car was fine. Burbank, CA. Our content is backed by I've been describing it to others as "the AirBnB for rental cars." For example, it could apply if improper maintenance leads to a crash, in which case you would likely be held legally responsible. The company offsets its emissions through emission reduction initiatives, including a transportation efficiency project and sustainable forestry projects. You can email the site owner to let them know you were blocked. One thing I really liked that Turo offered was the ability for me to quickly modify the end time of the rental when I found out I needed the car for later in the day. The company and the app were both new to me and I installed the app with no issues and found it easy to navigate. Turo is a company that allows you to make money by renting your car out to its members. If you dont own a car or have personal auto insurance, you should not decline coverage with Turo. Overall, I can recommend the service, though there are definitely some growing pains you should be aware of before you go this route on your next trip. I had to book a rental from another company for $500o. Related: Here's how to rent an electric car (Screenshot courtesy of Turo) The company allows you to rent regular consumers' cars when they aren't using them. I think that Turo needs to provide/point customers to instructions for the pick up and drop off documentation process at the time of rental confirmation so that they are aware of what is expected and how to get everything done. The car was REASONABLE and just fine for going to work and parking it all day. Hoffman Estates, IL, Jen Davie How does Turo car insurance work for guests? Since Turo does not own the cars, rules and regulations are inconsistent. Filing a claim with Turo can be done online through the company's website, by emailing claims@turo.agency or calling customer service at 415-508-0283. Find an expert who knows the market. HORRIBLE experience and HORRIBLE customer service. That was a lie!! This individual was/is totally unhinged and apparently, mentally unstable. All five levels of Turo insurance coverage include $750,000 of liability protection, which covers you in case you are found liable in a crash. Answer a few quick questions and well show you your top credit card options. You are 100% on your own. I really loved the Honda CR-V I borrowed. The fwd system was in such bad shape a shop was not willing to only mount tires until the proper repairs were made. Albany, OR, Charles Griffiths I had to contact support for an issue and they were extremely responsive. Turo, formerly Relay Rides, is a peer-to-peer car sharing company that started in San Francisco, California in 2009. There was more drama with the drop-off, but Steven handled it like a total pro. 4. I went back an hour later and the people who assisted me said they didnt see it. This plan allows hosts to earn 75% of the trip price and receive the coverage summarized below. The car was much bigger than I was expecting, but it was spotless when I picked it up. Steven offered to pick me up there instead (ironic considering some people are resorting to renting U-Haul trucks and vans during the car rental shortage). They lied and said I was smoking and I do not smoke ! How they have made this function I have no idea, but it's excellent. Turo automatically cancelled this reservation and rebooked for me and over charged me over $300 which I had to call and wait 7-10 business days to be reimbursed. INSURANCE MARKETPLACE is a registered trademark of Surexdirect.com Ltd. Turo Insurance: How Does It Work In Canada? Which I just learned as I considered using them this month, 10 months later. St first I was a bit skeptical having never heard or used Turo, but it was easier than expected. is the managing editor for news at TPG. Vehicle sharing costs start at $25 a day. I signed up for the service (its an app like Uber) back in May, and I returned to the app for Hawaii in June. Update: Some offers mentioned below are no longer available. Thats what sold me on Turo is that I needed a 4 wheel drive from a rental company and they told me they do not know if they would have one and to call back the day before I needed to rent. Getaround vs. Turo: Which Car Sharing App Is Best? You have a large choice of great cars, you can get as fancy or as chill as you wish, you are fully insured, and the app allows you to photographically record any scuff and marks or damages on the vehicle when you receive it, so every thing is documented beginning to end. Related: Traveling between Hawaiian Islands during COVID-19. Certain Turo hosts (car owners) provide insurance separate from Turos protection plans. Consider it a sort of Airbnb for cars. This has happened now 4 times on 4 cars. At Surex, only Intact and Economical allow for this. We let it air out on a nice day but the stank didn't go away. My car was waiting for me right outside the baggage claim area of the airport. Loche Kline. I had thought about and was prepared to go early, so it was not a problem and I did so. For more TPG travel news and tips delivered each morning to your inbox, sign up for our free daily newsletter. I'm pleased because of transparency regarding the entire booking process. Renters may have to go out of their way to retrieve the car if there is not a Turo already at the airport. Have you used Turo? Weve maintained this reputation for over four decades by demystifying the financial decision-making While being a paid subscriber to Best Company for Business does not directly Our insurance team is composed of agents, data analysts, and customers like you. parking fee. City of Saint Peters, MO, Sayf Masoud Top 2,129 Turo Reviews - ConsumerAffairs I landed in Denver and was stranded with my infant. My hosts were the greatest and the cars were as good or better than I could have gotten anywhere else. We value your trust. Lied to my face the whole time to get his great review. Keep in mind that because most personal car insurance policies exclude coverage when the car is being used for car-sharing services, you may need to look into commercial auto policies. Ive always been a city girl so I havent owned a car in ages. TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. All insurance products are governed by the terms in the applicable insurance policy, and all related decisions (such as approval for coverage, premiums, commissions and fees) and policy obligations are the sole responsibility of the underwriting insurer. after we did a head count and realized our luggage and oversized ski bags were needed, I checked Turo. I paid $895.62 for my four-day rental in Maui. - DATE OF TRANSACTION: FEB 6 AND 8TH AND MARCH 7TH Read reviews thoroughly before booking. We do not include the universe of companies or financial offers that may be available to you. Its so easy! Either way, you'll get a better deal than I did. The personalized transaction simply is not plausible at the outdated rental counter managed by corporations with their fluctuating fleet, erratic authorizations, varied policies based on location, weekend hours and with only a guarantee of waiting in line. He asked for our flight info in order for them to track our flight for a smooth curbside pickup. Here's a look at what you can expect. As of November 15, 2021, individuals participating in peer-to-peer car sharing via the Turo marketplace in Ontario are covered by the commercial auto insurance policy issued by Economical. Once youve obtained your new ride, dont forget to confirm the transaction on the mobile app. Appartantly there is absolutley NO ACOUNTABILITY for the Hosts, and they are free to scam you and keep the money!!!. We were so pleasantly surprised!! Great experience using turo twice both trips were in Los Angeles and both trips were smooth and easy. Silver Spring, MD, Alicia Faust But our personal experience of renting a Prius for a month was less than satisfactory, particularly when you add in all the fees that Turo dumps on you. Other factors, such as our own proprietary website rules and whether a product is offered in your area or at your self-selected credit score range can also impact how and where products appear on this site. THEY INCLUDE AN AGREEMENT TO ARBITRATE (UNLESS YOU OPT OUT). Turo Review: How Renting Out Our Cars Turned Into a Free Tesla Rented a car and it broke down. - I AM 5 MONTHS PREGNANT AND TO HAVE TO DEAL WITH THIS ON TOP OF EVERYTHING IS JUST BEYOND ME. This was our first time using the app and we were very leary of how it worked. - I SPOKE WITH SUPERVISOR 'MR LUCKY' WHO SAID "THIS IS A DIFFICULT AND UNUSUAL SITUATION BECAUSE YOU DIDNT HAVE A CHANCE TO DISPUTE THIS" - BUT HE NEVER REACHED BACK OUT AGAIN TO RESOLVE THE ISSUE First renter was last weekend. Ended up getting a better vehicle for less through Hertz at BOI airport. Turo works very well. Elmhurst, IL, George Similar to Airbnb, where people can rent out their homes, Turo allows hosts or car owners to rent out their vehicles to others known as guests.. Figure out funding for your next car or refinance with confidence. I reached out to the host who at this point became extremely rude and dismissive. After several painfully lengthy phone calls with Turo call center located outside the US, they understood what happened and issued a refund). Nobody is going to reimburse you for loss of use. I rented my car on TURO and the guest left the car 1 hour from my location with significant damage to the front bumper. She really saved us!!! We guide you throughout your search and help you understand your coverage options. Chicago, IL, Loche Kline The selection, price and ease of use (pickup/drop off) was amazing. Me (7/15/2021, 8:01:42 AM): Ok, sounds good". The first time you sign up for a car, all you have to do is enter some general information, choose a car, rental date, and time. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Turo is available in all 50 states, and there's limited international availability now as well, with the company already operating in 56 countries. Customer Service (7/15/2021, 7:59:28 AM): Yes, this endorsement extends the coverage you have on your vehicle to any personal passenger rented vehicle. We reduce industry jargon so you get the clearest form of information possible. About an hour into my 2.5 hour drive, I began to notice a few minor mechanical issues. Were transparent about how we are able to bring quality content, competitive rates, and useful tools to you by explaining how we make money. No for both hosts and renters, Turo does not automatically provide insurance coverage. Requested it at 11pm, and at 12:04am, Mike, the owner responded and confirmed. The greater the percentage, the higher the deductible the host will pay. This is a big difference between standard car rental companies and renting a car with Turo. My husband requested a car date/time via Turo and the host approved. Chicago, IL, Deanna Also, if you decline Turo's protection plan, the highest rate you can possibly earn when someone rents your car is 92.5% of the trip price (Turo keeps 7.5%). Amelia Buckley is an insurance editor, covering auto, home and life insurance. Therefore, I know immediately when something has changed. We had a blast, used it to get to our rental, skied all week, then returned the vehicle to the owner at passenger pick up at the airport. Please visit the Account Upgrades page for more details. Guests who drive cars through Turo can also opt into one of three plans that may help limit out-of-pocket costs if the vehicle is damaged during their rental period. All of our content is authored by Looking for specific cars was a fun process and the filters were useful in narrowing down the list. I was very lucky. Compare the cost in points or miles to cash, and see which option is best. I pay close attention to my money and I rent out cars multiple times per week and sometimes multiple times per day. The pick up was rushed and not at all pleasant, but the airport was very crowded so I was ok with the way that it worked out. Some of these reasons are: Fantastic value Drivers that use Turo get access to some of the best vehicles at some of the lowest prices. We also use it to refer to any Turo authorized secondary drivers. The compensation received and other factors, such as your location, may impact what offers and links appear, and how, where and in what order they appear. Me (7/15/2021, 8:01:42 AM): Ok, sounds good" Turo Review: The Most Affordable Way to Rent a Car in Canada? - MapleMoney DO NOT HIRE WITH TURO !!! Coverage.com services are only available in states where it is licensed. Turo is a peer-to-peer car rental service that allows you to list cars for rent, setting your own price, availability and terms. Customer Service (7/15/2021, 7:59:28 AM): Yes, this endorsement extends the coverage you have on your vehicle to any personal passenger rented vehicle. Summary of US host protection plans Hosts can choose one of five Vehicle protection plans 60 plan 75 plan 80 plan 85 plan and 90 plan All pl Detailed explanation of protection plans | US hosts As such, they must have their commercial rental insurance policy verified by Turo prior to renting any of their vehicles. edited 1 yr. ago You mentioned you don't have your own car insurance so yes you definitely should get one of their plans. Turo makes a standard protection plan in Canada available to all hosts through Economical Insurance Company and ICBC. Our goal is to help you make smarter financial decisions by providing you with interactive tools and financial calculators, publishing original and objective content, by enabling you to conduct research and compare information for free - so that you can make financial decisions with confidence. Jaguar, etc. Thank you. 1,800+ Turo Reviews and Complaints | Is Turo Legit or Sketchy? The deductible that the host pays is tied to the percentage of the trip cost the host retains as profit. You'll need to take a selfie with your driver's license and upload it into the app, and then another close-up picture of your driver's license to confirm you are legal to drive. Additional perks are available depending on the level of contribution. Miraculously, the backpack - no iPad or headphones and $1,000 missing - was returned to the police station and shipped to us. Summary and cost of protection plans | US guests - Turo Fort Wayne, IN, Brandon Kopack Something to consider. The car was a luxury vehicle and was cheaper then any traditional rental co . - I ASK KINDLY FOR A FULL REFUND OF THE CHARGES LISTED IN THE PICTURE AND ACCESS TO MY ACCOUNT / I ASK TO BE HEARD AND THIS ISSUE BE REVIEWED AT THE HIGHEST ORDER SO THAT IT DOESNT HAVE TO HAPPEN TO SOMEONE ELSE AGAIN. All rights reserved. My guest arrived 4 hours late. I saw something about it on TV one night and thought I would look into it. How much does a protection plan cost? $84,031 - 9 cars. It was so easy and quick to use the website and or App. Tesla said the impact damaged the alignment and strongly recommended a re-alignment..another $200. The vehicle was clean, ran well and has AC! Here are the Turo car protection plans for hosts available: Guests who rent a car through Turo's platform can also participate in separate vehicle protection plans. Steven, or "WoJo" as his friends call him, was awesome. First trip we picked up the car at the turo lot right by the airport and dropped off in same location. He dropped the car off at the airport where we met. While I did not have horrifying experiences as a host, I did have a dangerous experience as a guest.
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